Confirmed Sales Customer
"Confirmed Sales Customer" means that this Customer has been verified as having purchased a vehicle from All American Chevrolet of Killeen.
Confirmed Service Customer
"Confirmed Service Customer" means that this Customer has been verified as having serviced their vehicle at All American Chevrolet of Killeen.
Feb 2, 2017
Posted 110 days ago
The work on my fuel tank (fuel pump) was great. My vehicle is running alright so far. The service personnel at the counter was direct & professional & the young lady that totaled my final bill was very nice & sweet. I really appreciated her conversation while I waited and my son really enjoyed blowing kisses at her the entire time. That was a comfort to see. (I'm sorry that I cant remember her name) The one area of concern for me is your extremely high diagnostic fee ($135) & per hour service labor/maintenance fee. I would recommend that your company give a 10% discount for the military service personnel (active & retired) being that you are in a heavily populated military area. This would definitely bring more repeat business in the future. Secondly, if a customer gets the service work done at your facility after the diagnostic tests are completed on their vehicle, that cost should go towards the final bill of sale. This allows costumers to save and it makes the company look as if they are really trying to lower cost for the costumer & not take advantage of the costumer. In conclusion, I thank you for the work that was done, I'm satisfied with the overall experience, however, pricing could be a bit more costumer friendly. Thanks for allowing my opinion to be rendered. Blessings, Rev McKinley A. Miller
Feb 11, 2016
Posted 467 days ago
I was trying to get a bent rim repaired and it was not able to be repaired but I appreciated the extra effort in trying to locate the same type of rim.